Return or Exchange

I. Standard of Warranty

1.    The warranty for 3Cline product is 12 months.

2.    Extra 30 days for delay in return shipping.

3.    Items that damaged due to packing or shipping, may apply exchange or refund. The items must be brand new, not scratched or damaged,                                the return would be completed within 3 months.


.Nonreturnable Items

1.    Damage due to incorrect or careless operation of the customer. For example, damage of screen, fracture of flex cable, broken IC card,                                      ect.are nonreturnable.

2.    Part ofthe returnable parts or accessories are missing or damaged

3.    Itemsthat with scratches or without protection film

4.    Itemsthat bought longer than 12 months

5.    Welded Chips of the main boards are nonreturnable for it’s hard to estimate the weldedchip.


. Details of Refund

1.    Customersthat return mass unopened items need to provide us a report and acknowledged bythe customer service.

2.    Beforethe return, customers need to inform the customer service, contact the onlinechat or send us an email, follow the customer service                                  tips to do the custominvoice and offer a return list and return reason to 3Cline customer service.

3.    For thesafety of the return items, all of them must be well packed.

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Payment Methods

Express Method